Xavier Africa

11/11/2022

Unforgettable Customer Experience

Customer experience (CX) is the sum total of customers’ perceptions and feelings resulting from interactions with a brand’s products and services. Today’s consumer demands immediate, and effective service with no hiccups everytime! This increased demand for prompt, and effective service requires organisations to have an integrated, and end to end solution suite that delivers with no downtime! Xavier Africa helps organisations improve their customer experience through the development of end to end solutions that makes the service provision seamless.

Our Approach

We help clientele improve customer experience by working with them iteratively to create the best possible solution. We start off by diagnosing the root causes of inefficiency across the organization, collaboratively brainstorm with client representatives and go on to create a bespoke software solution that streamlines the company’s operations. Our process is illustrated by the diagram below;

Formulations

5D Model

Discover, Define, Design, Develop & Deploy

How We Help Clients

MOBILE APPLICATIONS

CONVERSATIONAL AI

WEBSITE DEVELOPMENT

TECHNOLOGIES USED

  • Flutter – for cross platform mobile application
  • Firebase – Database & authentication
  • Google Cloud – Platform for cloud services
  • Tensorflow – for machine learning recommender algorithms.
Flutter
Firebase
Google Cloud
Tensorflow

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